This is where you will learn how to add a contact to Freshdesk


How to add a contact


  • Step 1: Navigate to the New menu
  • Step 2: Add the relevant contact info
  • Step 3: Create the contact


Step 1: Navigate to the New contacts page

  • In the top right of the Freshdesk page you will find the New menu
  • Select the New contact option


Step 2: Add the relevant contact info

  • Add the relevant info for the contact person. The more info the better.

Step 3: Create the contact

  • Add the relevant info for the contact person. The more info the better.